Recent updates to the public works website services include:
(1) Manual eCPR- crafts and classifications updates:
- electrician, glazier, painter, sheet metal worker, carpenter, plasterer, roofer, tile finisher, and more are now added.
(2) eCPR Employee Notes section updates:
o The Employee Notes section, which was previously limited to 49 characters, now allows up to 500 characters.
§ This field should be used to itemize additional deductions or contributions that are not available in other eCPR fields, and to address manual calculations needed to adjust the total gross wages (for example, for garnishments or 401k contributions).
o The eCPR proof of submission report
- can be exported and printed from the dashboard to verify the date of submission for the general contractors or awarding body.
In June, DIR launched modernized Public Works website services, including a new unified platform to replace the PWC-100, PWCR, and eCPR applications.
There were technical issues encountered with the initial launch regarding associating accounts that impeded some registration or renewal attempts in the new system. We apologize for the inconvenience and appreciate the timely information provided by system users regarding the system errors, which helped us identify and resolve them. We appreciate your continued patience as we make improvements to the new system.
Many users are now learning the new system and can find the answers to their questions in the online support center which has recorded trainings, user guides, FAQs and other resources.
Please refer to the online support center before contacting the Public Works Unit.
If you need further assistance after consulting the support center, email Publicworks@dir.ca.gov.
Your email inquiry will be addressed in the order received. There is no dedicated phone line to assist with the technical support of Public Works registration and payment through the system. Our goal is to respond to your emails within five to ten business days.
Note: Contacting DIR phone numbers and emails outside of the Public Works unit will not result in additional assistance or information. Please refer to the online support center and public works email for assistance.
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--------------------------------------------------- Mark Smith Advocate
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